Quality assurance and control

Customized functional QA testing services

Support the success of your product development with exhaustive and agile functional QA testing across all your software and systems.

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Built into your localization cycle

Our FQA specialists build comprehensive test beds across operating systems and devices, covering automated, UI, and stress testing for all hardware types. For enterprise teams releasing software across multiple markets, that coverage is what keeps a global launch on track. It also means your augmented translation and functional testing work from the same foundation, rather than running as separate workstreams.
 

Human expertise with the right tools

Whether provided as a separate service or embedded in our end-to-end enterprise, Alpha CRC’s functional QA teams examine software to identify global issues such as truncation and misalignments. Whether you need functional QA as a standalone service or embedded within your quality assurance and control program, the process is designed to ensure that translation proceeds without disruption.

Kickstart your FQA today.

Types of content and specialities

01
Software

Bugs in your software can erode customer trust. Our testers will make sure everything is working as intended.

02
Apps

Users want apps that are intuitive and easy to use. Our FQA testers check both the UI and functionality to ensure your apps work on all devices.

03
Operating Systems

Operating systems require thorough testing across all hardware and devices. Our comprehensive test beds and scripts ensure correct functionality.

Our software quality assurance testing services

Research from the IBM Systems Sciences Institute estimates that fixing a bug after release costs up to 100 times as much as fixing the same bug at the design stage. Simply put, the earlier you identify an issue in the development lifecycle, the less it costs you – in time, in resources, and in the trust of the people using your product.

 

For software going out across multiple markets and languages, that window for early intervention is exactly where software quality assurance testing services are most valuable.

 

You tell us what correct behaviour looks like for your specific software functions, user journeys, and localized builds. That definition drives everything from test planning and test design through to defect tracking and defect reporting. The process is structured, documented, and repeatable, so you always have clear test results to work from.

What our functional testing services cover

Functional testing confirms that your software performs correctly across each feature, input, and expected output, meeting customer expectations at every touchpoint. For products with a global audience, it goes further. According to Applause’s State of Digital Quality research, 52% of users abandon an app because of poor translations or content that felt culturally off. Functional issues in a localized build contribute to that same outcome.

 

Alpha CRC’s QA engineers run structured test cases to catch those problems before they reach a user. The process includes:

 

  • User acceptance testing, which confirms the product meets its agreed functional specs and requirements.
  • Exploratory testing, where testers move through the product actively and look for the edge cases that scripted checks are not built to find.

 

The two approaches work well together. One provides structure, while the other provides the kind of discovery that only comes from genuine human engagement with the product.

 

We also run integration testing across connected systems, regression testing after updates or localization changes, and system testing to validate complete end-to-end workflows. Our team will perform end-to-end testing to validate complete workflows. For products built on API-driven architectures, API testing verifies that data is being exchanged and interpreted correctly between components. The aim throughout is thorough test coverage across all critical user journeys, not just a surface-level check before go-live.

 

If you’d like to talk through your testing requirements before making any decisions, our team is easy to reach. Get in touch, and we will go from there.

Under the hood

Each engagement starts at project launch, with test cases scoped to your functional specs and target markets. The testing process moves through core functional testing services and globalization testing, with global defects resolved before the build progresses to testing of localized builds. Issues are documented and returned to your team for resolution. A final regression testing pass confirms that all fixes have held. The workflow follows industry best practices and is iterative by design, so it adapts as your product changes.

 

 Our test engineers sit at the core of our FQA processes, backed by testing technologies to ensure the most thorough service for clients.

Functional QA workflow

Functional quality assurance process from test case creation to final regression testing

Manual testing vs automated testing

Choosing between manual testing and automated testing is a question of context, not preference. The global automated testing services market reached USD 28.1 billion in 2023, with projections putting it at USD 55.2 billion by 2028. That growth reflects how central automation has become to software delivery.

 

Manual testing still holds roughly 47% of the global testing market because scripts alone cannot replicate how a real user moves through a product.  The right testing approach for your product depends on: 

 

  • The development lifecycle stage
  • The pace of your releases
  • The complexity of your localized builds

 

Alpha CRC maps your user journeys to determine where automation frameworks give you the best return and where hands-on review adds more value. For teams with frequent release cycles, well-maintained automation strategies cut the repetitive work across development cycles, freeing your QA professionals to focus on the more complex aspects of testing.   Our team supports automation frameworks suited to your stack. We cover mobile applications on iOS and Android with dedicated mobile automation. We also run non-functional testing, including: 

 

  • Stress testing
  • Performance checks
  • Load testing

 

These checks reveal how your software application performs and where product quality can be strengthened before going live.

Why choose Alpha CRC

Alpha CRC has been working in localization, multilingual content, and software development testing since 1987. The business started in Cambridge and now has a presence across 15 countries. Our software testing services are part of a wider offer that spans translation, transcreation, and private language intelligence. When you work with us, you get a testing company that understands your software in its global context, because the people working on it also understand the languages and markets it is designed for.

 
More enterprises are treating quality assurance as a strategic function rather than a final step before release. Alpha CRC’s QA services are built for that model. Smart. Human. Global.

 

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Use cases

Frequently asked questions

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What is functional QA testing?

FQA stands for functional quality assurance. It is the process of testing and validating that a system, software, or application works as agreed upon across all defined requirements. Functional QA confirms the reliability, usability, and overall functionality of the product before it is released to users.

Can Alpha CRC’s FQA processes be tailored to our project or industry?

Alpha CRC works closely with clients to define the scope and QA processes of each specific project. This means our testing plans are tailored to match your wants and needs.

What is the difference between functional testing and linguistic testing?

Functional QA testing focuses on how your product behaves, whether the right things happen when a user takes a given action. Linguistic testing assesses accuracy, tone, grammar, and the cultural fit for the target market. The two disciplines address different categories of issues and are often run together for global releases.

Alpha CRC offers QA functional testing and linguistic testing as part of a connected suite of quality assurance and control services, so that you can cover both within the same engagement.

How does Alpha CRC handle test data security?

Alpha CRC holds an ISO 27001 information security accreditation. Your test data is handled within a controlled environment and is not used to train general-use models or shared outside the agreed scope of your engagement. For clients in finance, legal, and gaming, this level of data governance is a baseline that Alpha CRC is built to deliver.

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Looking for localization services support? We’d love to hear from you – please reach out and we’ll get right back.